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Frequently Asked Questions
Are my payment details protected?
Are my payment details protected?
Yes. All payment information is securely encrypted and processed through certified payment gateways. You can read more in our Payment Policy.
How long do I have to request a return?
How long do I have to request a return?
You can request a return within 30 days of receiving your order. For full instructions, please review our Return & Refund Policy.
What are your delivery times?
What are your delivery times?
Orders are typically processed in 1–2 business days, and shipping usually takes 5–7 business days. Overall delivery is generally 6–9 business days. More details are available in our Shipping Policy.
How do I track my order?
How do I track my order?
Once your order ships, you will receive a tracking number by email. You can follow your package using our tracking page here: Track Your Order.
Do you provide free shipping?
Do you provide free shipping?
Yes! We offer free shipping within the United Kingdom. International orders may include additional shipping fees. More details are available in our Shipping Policy.




